Shipping policy

Shipping Policy

Store Name: Ignite
Website: lbignite.co
Email: support@lbignite.co
Customer Support: +1 (888) 414-0363

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed slightly. In such cases, we will notify you via email.

Shipping Time

Estimated delivery times depend on the destination and shipping carrier.

Typical delivery times are:

  • United States: 5–12 business days

  • International Orders: 7–18 business days

Please note that these are estimated delivery times and may vary due to customs processing, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on the shipping destination and selected shipping method.

From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number.

You can use this tracking number to monitor the progress of your shipment.

If you do not receive tracking information within 5 business days, please contact us at support@lbignite.co.

Incorrect Shipping Address

Please ensure that your shipping address is accurate and complete when placing your order.

Ignite is not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error in your shipping address, please contact us immediately at support@lbignite.co. We will do our best to update the address before the order is shipped.

Lost or Delayed Packages

Ignite is not responsible for delays caused by shipping carriers, customs clearance, or other circumstances beyond our control.

If your package appears to be lost in transit, please contact our support team so we can assist you in locating your shipment.

Damaged Items During Shipping

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the damaged item

  • Photos of the packaging

Our team will review the issue and arrange a replacement or refund if applicable.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

📧 support@lbignite.co
📞 +1 (888) 414-0363